<![CDATA[Profound Staffing: jobboards]]> http://JOBS.PROFOUNDJOBS.COM/ en-us <![CDATA[Customer Service Representative]]> Well established family owned company located in Joplin, Missouri is searching for a Customer Service Representative to work with their internal operations to include accounting, inside sales, as well as their external customers supporting customer requests to fulfill and process orders. 


This company is seeking a Customer Service Representative and well qualified sales professional who will be responsible for maintaining their existing client base as well as contributing to the growth of the business.  

Mon, 19 Mar 2018 00:00:00 CDT Essential Responsibilities

  • Provide excellent customer service and professionalism to all customers.
  • Process orders in a fast paced environment.
  • Provide knowledgeable answers to questions about product, pricing and availability.
  • Work with internal departments to meet and exceed customer’s needs.
  • Verify accurate processing of customer transactions such as orders, quotes and returns.
  • Requirements
  • Ability to work independently as well as cooperatively with a wide range of people.
  • Strong interpersonal and communication skills (verbal and written).
  • Exceptional phone skills.
  • Proficient in basic computer skills to include Microsoft Office suite and CRM programs.
  • Able to perform basic business math (algebra, compute rate, ratio, etc.).

Desired Skills

  • 1-2 years of customer service experience with product and distribution experience desired.
  • Bi-Lingual applicants are encouraged to apply.


  • Bachelor’s degree in Marketing or Business preferred, not required.


  • Must have excellent communication skills (verbal and written)
  • Ability to multi-task well
  • Professional customer service personality
  • Good team player
  • Access information available and make decisions
  • Heavy phone work – must be comfortable on phone
  • Highly organized
  • Good judgment
  • Responsive and reliable
  • Must be a professional that could handle difficult personalities in a fast pace environment.
  • Must be able to demonstrate excellent organizational, interpersonal, and customer service skills.
  • Must be a well-organized individual with the ability to pay attention to the details.
  • Ability to work on a team or independently.
  • Ability to follow instructions.
  • Take charge personality.
  • Quick learner.
  • Flexible to change direction when needed.
  • Outstanding work ethic and attitude.
  • Punctual attendance.
  • Professional appearance.

Computer Skills:

  • Basic computer proficiency as well as experience with Microsoft Office Suite (Word, Excel, PowerPoint, and Access.)
  • Experience with Microsoft Great Plains and ACT! CRM is a plus
  • Candidate must have the proof of the right to work in the United States

    This is a full time position.  Company offers medical and dental insurance, 3-weeks PTO and 401-K plan.


    If interested, please submit your resume, hourly rate and salary requirements in MS Word format to resumes@profoundjobs.com

    <![CDATA[Software Engineering Manager - Java]]> Software Company in North side of Austin, Texas is searching for a Software Engineering Manager focused in Java to work with their existing products and lead a team.


    This highly motivated candidate will manage a team of full stack software engineers embedded on small teams that develop, test, deploy and support the company’s products and services. They will work with the teams in establishing and adhering to engineering best practices, identifying critical gaps, creating and owning strategic projects, and empowering teams. This individual will act in a servant leader role and be an agent of innovation while inspiring those around them. They will also set goals, coach others on best practices and processes and help develop other teams’ members.

    Non-Negotiable Requirements:

    • 5+ years of experience in Java software engineering
    • 3 years of experience leading software engineering teams
    • College degree
    • Excellent written and verbal communication skills
    • Must have excellent teamwork and independent decision-making skills

    Nice to Have:

    • Experience in Agile development
    • Prior engineering experience in Java tech stack
    • Experience in Azure and VSTS a plus
    Thu, 22 Feb 2018 00:00:00 CST Education:

    • B.S. in Computer Science or relatable work experience

    Tech Stack

    • Languages – Java, Groovy, and JavaScript
    • Platforms/Tools – AngularJS, Apache Kafka, Event Hubs, ElasticSearch, Spring Boot, Ansible, MyBatis/JPA
    • Cloud Providers – AWS and Azure


    • Always be working to improve engagement and employee satisfaction
    • Work in agile development environment with a team of highly motivated employees
    • Identify, evaluate and recommend external tools or partners
    • Work to establish engineering strategies with a focus on quality
    • Coach and mentor team members on career growth
    • Participate in hiring and team composition planning
    • Assist in skill development of team members
    • Manage and lead strategic projects to holistically improve aspects of SDLC such as quality or performance
    • Evaluate team members performance including performance reviews
    • Identify gaps in processes or skill sets and enact strategies for short and long-term mitigation
    • Work closely with the software engineers to ensure timely, successful, high quality releases
    • Participate in feature reviews with product owners, designers, and software engineers
    • Identify and recommend new and optimal strategies and techniques
    • Identify, monitor and implement team goals and reporting metrics
    • Actively work alongside Product and Program Management partners to manage and prioritize engineering initiatives, infrastructure changes, maintenance, and new feature requests
    • Actively collaborate with other Engineering leaders across the company for architecture, process and additional SDLC improvements

    Required Qualifications

    • Minimum 5 years of experience in Java software engineering
    • Minimum 3 years of experience leading software engineering teams
    • Strong logical and problem-solving skills
    • Superior and proven attention to detail
    • Excellent verbal and written communication skills
    • Must have excellent teamwork and independent decision-making skills
    • Experience in Agile development preferred
    • Prior engineering experience in Java tech stack
    • Experience with Azure and VSTS a plus
  • U.S. Citizens and those authorized to work in the U.S. are encouraged to apply.
  • Our client is unable to sponsor at this time.
  • No C2C
  • Additional Information about the Company:

    • Monthly hack-a-thons for innovation and professional development
    • Excellent work-life balance and ability to work from home when needed
    • Free on-site parking
    • On-site gym


    This company offers a salary, bonus potential and full benefit package.

    Resume Submittal:

    Please submit resume in MS Word format to resumes@profoundjobs.com.


    <![CDATA[QA Analyst - MS Dynamics AX]]> Company in West Houston, Texas area is searching for a MS Dynamics AX QA Analyst to join their team and contribute to troubleshooting, testing, enhancement design, and user support of the Microsoft Dynamics AX application.  This role supports all AX environments with a goal of minimizing business disruptions and contributes to the accuracy and integrity of the data within AX.  The role includes gathering information, business process gap analysis, documentation, business requirements analysis for various departments and acting as the liaison in translating the requirements to developers, both internal and external.

    The position will report to the AX Functional Business Manager.


    • Bachelor’s degree
    • Minimum 5 years’ relevant experience including with Microsoft Operating System and Microsoft Office (any version).
    Tue, 13 Feb 2018 00:00:00 CST Desired:

    • Windows Server, Advanced Excel, PowerPoint, Visio.
    • Microsoft Dynamics AX 2012, architecture, design, development, and configuration.
    • Strong project management skills with effective results within an information systems environment.
    • Experience in the development and implementation of standards, procedures and guidelines to support operational processes.
    • Basic accounting knowledge (e.g. Debits and Credits, Income Statement vs. Balance Sheet and how they work together.)


    Required Experience:

    • Minimum of 2 years direct experience with Microsoft Dynamics AX 2012, finance, purchasing, sales, inventory and product management, and production modules
    • IT troubleshooting abilities.
    • Excellent documentation and organizational skills.
    • Excellent customer service skills and a genuine desire to help end-users, plus the ability to effectively interact professionally and cordially across all levels of employees.
    • Ability to maintain necessary confidentiality of privileged information.
    • Work in a team environment as well as individually.
    • Must be self-motivated and have ability to work independently.
    • Strong analytical and problem-solving skills.
    • Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities.
    • Proven ability to be flexible and work hard, both independently and in a team environment, in a high pressure on-call environment with changing priorities.
    • Excellent oral and written communication skills.
    • Willingness to work occasionally outside of normal business hours.


    Job Responsibilities include, but are not limited to:

    • Work closely with other AX Team personnel to test, troubleshoot, coordinate, and maintain enterprise-wide AX functionality.
    • Define, analyze, implement and document new AX functionality and business processes to meet business and user needs.
    • Assist with functional maintenance for AX systems based on changing operational and business needs.
    • Research AX transactional issues, identifying root causes and driving resolutions.
    • Interface with end-users to identify, research, and resolve or facilitate resolution of technical service requests and providing continuous business application support for AX software.
    • Help to upgrade and implement AX software.
    • Coordinate with business process owners in the development of test scripts, policies and procedures relating to AX.
    • Work extensively with internal and external users to assist in the process of analyzing existing systems, and gather and translate user and/or business requirements into business requirements documents, including functional and technical specifications.
    • Assist with identification of options for potential solutions and assessment for both technical and business suitability.
    • Monitor project progress by tracking activity; resolving problems; contribute to progress reports; recommend actions.
    • Work closely with developers and a variety of end users to ensure technical compatibility and user satisfaction.
    • Work to ensure that project deadlines are met.
    • Write and maintain detailed systems documentation, including user manuals and technical manuals.
    • Maintain system protocols by writing and updating procedures.
    • Functions as a subject matter, process, and operational expert to conduct end user training.
    • Assists in understanding general issues with the AX system and develops solutions, documentation and training where needed.
    • Provide help desk support related to applications and services within job responsibilities above.
    • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
  • US Citizens and those authorized to work in the U.S. are encouraged to apply.
  • Our client is unable to sponsor at this time.
  • Unable to provide relocation assistance
  • No C2C
  • Compensation:

    This is a direct hire position with full benefits and bonus potential.

    Resume Submittal:

    Please submit your resume in MS Word format to resumes@profoundjobs.com.

    <![CDATA[Business Intelligence Technical Lead]]> Company located in North Houston, Texas area is searching for a Business Intelligence Technical Lead with technical and functional skills.  This person needs to be hands-on with business analysis and technical leadership.  The Candidate should demonstrate leadership in driving test-driven software delivery, in-sprint QA testing, release management, and DevOps.

    The Candidate will participate in all aspects of the Agile software development lifecycle to include product analysis, product roadmap, capacity planning, technical design, Jira/Confluence, and feature/user story backlogs.

    The person in this role will work closely with customers & developers/vendors (onsite & offsite) within the team while working collaboratively with other IT groups like e-commerce, Supply chain etc. Tactical work includes injecting innovation into the current business process, understanding current systems at the code level, participating in UX/UI, creating technical designs to deliver solutions in alignment with features/user stories while supporting the completion of agile sprints. The person will also take point in the triage process for all incidents for BI/Reporting.

    Candidate should demonstrate excellent ownership, a sense of urgency and good technical and leadership judgment.  The candidate should possesses strong technical and communication skills,


    • Bachelor’s degree in computer science, Information systems or related fields preferred.
    • Broad knowledge of the field with proven leadership skills.
    Sun, 11 Feb 2018 00:00:00 CST Technical Requirements:

    • 7+ years of experience as an IT technical engineer
    • 5+ years of real-world BI and reporting experience with a strong understanding of BI/reporting functions.
      • Experienced in Tableau, QlikView/QlikSense products.
    • 3+ years facing the business customers
    • 2+ years of experience with Big Data applications/tech stack including Horton works
    • Competent in web services (REST/SOAP)
    • Knowledge of source control systems (SVN, GIT) expected
    • Demonstrate technical and leadership skills: collaboration, ownership, sense-of-urgency and communication


    • Responsible for working with relevant customer groups to inject innovation in business processes, create feature backlogs and related user stories.
    • Responsible for leading development activities between on-site and off-site developers
    • Understanding/learning the current systems at the code level
    • Responsible for leading Triage of incidents in DevOps
    • Responsible for maintaining Jira and Confluence
    • Participate in UI/UX dialog with the business
    • Develop and maintain collaborative relationships with other stakeholder groups such as project management, senior management and the clients.
    • Responsible for working with the engineers to create optimal architecture necessary to create optimal application systems
    • Work with the Director to identify risks, opportunities and associated corrective actions within the sprint.
    • Coordinate code reviews and monitors source control merge operations to ensure any code collisions are handled tactfully and quickly with minimal impact on other work streams.
    • Communicate cross-team dependency issues quickly and follows up to ensure prompt resolution.
    • Ability to work on multiple streams/features simultaneously, keep momentum on each, and manage client expectations.
    • Leverage and customize out-of-the-box solutions
    • Communicate with managers about any issues or concerns
  • U.S. Citizens and those authorized to work in the U.S. are encouraged to apply.
  • Our client is unable to sponsor at this time.
  • Unable to provide relocation assistance
  • No C2C

  • Compensation:

    This company offers a salary, medical benefits, and 401K.

    Resume Submittal:

    Please submit resume in MS Word format to resumes@profoundjobs.com.

    <![CDATA[Programmer Analyst - Lawson]]> Company located in North Houston, Texas area is searching for a Programmer Analyst with skills in Lawson ERP System V.9.  The candidate will need to be technical and functional and responsible for working closely with business users, developers and vendors to interpret designs into functional requirements and technical designs to deliver solutions using enterprise Lawson ERP System V.9.

    Candidate should possess strong technical and communication skills, a strong understanding of Lawson development, scripting, automation, production support and have experience in Lawson integration with other systems. Candidate must have the ability to collaborate with a team to plan and execute projects.


    • Bachelor’s degree in computer science, Information systems or related fields preferred
    Sun, 11 Feb 2018 00:00:00 CST Technical Requirements:

    • 5+ years Lawson 9 development experience
    • 3+ years of experience in Lawson related integration, automation and scripting
    • Experience with relational databases
    • Experience with Lawson upgrades desired
    • Experience with Lawson Administration desired
    • Prior experience with Agile development methodologies preferred
    • Prior accounting experience and experience in the financial industry is a huge plus


    • Development & production support activities related to Lawson version 9 for GL, PR, AP, AR, HR & BN modules
    • Develops and maintains collaborative relationships with business stakeholders and project teams
    • Supports existing Lawson custom programs and scripts
    • Documents exiting interfaces, custom programs and scripts
    • Educates end-users regarding Lawson functions and features
    • Identifies risks, opportunities and corrective actions associated with the project and related milestones
    • Communicates cross-team dependency issues quickly and follows up to ensure prompt resolution
    • Must be able to work on multiple projects simultaneously, maintaining momentum on each, and manage project due dates
  • U.S. Citizens and those authorized to work in the U.S. are encouraged to apply.
  • Our client is unable to sponsor at this time.
  • Unable to provide relocation assistance
  • No C2C
  • Compensation:

    This company offers a salary, medical benefits, and 401K.

    Resume Submittal:

    Please submit resume in MS Word format to resumes@profoundjobs.com.