<![CDATA[Profound Staffing: jobboards]]> http://JOBS.PROFOUNDJOBS.COM/ en-us <![CDATA[Customer Service Representative]]> Well established family owned company located in Joplin, Missouri is searching for...]]> Mon, 19 Mar 2018 00:00:00 CDT Essential Responsibilities

  • Provide excellent customer service and professionalism to all customers.
  • Process orders in a fast paced environment.
  • Provide knowledgeable answers to questions about product, pricing and availability.
  • Work with internal departments to meet and exceed customer’s needs.
  • Verify accurate processing of customer transactions such as orders, quotes and returns.
  • Requirements
  • Ability to work independently as well as cooperatively with a wide range of people.
  • Strong interpersonal and communication skills (verbal and written).
  • Exceptional phone skills.
  • Proficient in basic computer skills to include Microsoft Office suite and CRM programs.
  • Able to perform basic business math (algebra, compute rate, ratio, etc.).

Desired Skills

  • 1-2 years of customer service experience with product and distribution experience desired.
  • Bi-Lingual applicants are encouraged to apply.


  • Bachelor’s degree in Marketing or Business preferred, not required.


  • Must have excellent communication skills (verbal and written)
  • Ability to multi-task well
  • Professional customer service personality
  • Good team player
  • Access information available and make decisions
  • Heavy phone work – must be comfortable on phone
  • Highly organized
  • Good judgment
  • Responsive and reliable
  • Must be a professional that could handle difficult personalities in a fast pace environment.
  • Must be able to demonstrate excellent organizational, interpersonal, and customer service skills.
  • Must be a well-organized individual with the ability to pay attention to the details.
  • Ability to work on a team or independently.
  • Ability to follow instructions.
  • Take charge personality.
  • Quick learner.
  • Flexible to change direction when needed.
  • Outstanding work ethic and attitude.
  • Punctual attendance.
  • Professional appearance.

Computer Skills:

  • Basic computer proficiency as well as experience with Microsoft Office Suite (Word, Excel, PowerPoint, and Access.)
  • Experience with Microsoft Great Plains and ACT! CRM is a plus
  • Candidate must have the proof of the right to work in the United States

    This is a full time position.  Company offers medical and dental insurance, 3-weeks PTO and 401-K plan.


    If interested, please submit your resume, hourly rate and salary requirements in MS Word format to resumes@profoundjobs.com

    <![CDATA[Software Engineering Manager - Java]]> Software Company in North side of Austin, Texas is searching for a Software...]]> Thu, 22 Feb 2018 00:00:00 CST Education:

    • B.S. in Computer Science or relatable work experience

    Tech Stack

    • Languages – Java, Groovy, and JavaScript
    • Platforms/Tools – AngularJS, Apache Kafka, Event Hubs, ElasticSearch, Spring Boot, Ansible, MyBatis/JPA
    • Cloud Providers – AWS and Azure


    • Always be working to improve engagement and employee satisfaction
    • Work in agile development environment with a team of highly motivated employees
    • Identify, evaluate and recommend external tools or partners
    • Work to establish engineering strategies with a focus on quality
    • Coach and mentor team members on career growth
    • Participate in hiring and team composition planning
    • Assist in skill development of team members
    • Manage and lead strategic projects to holistically improve aspects of SDLC such as quality or performance
    • Evaluate team members performance including performance reviews
    • Identify gaps in processes or skill sets and enact strategies for short and long-term mitigation
    • Work closely with the software engineers to ensure timely, successful, high quality releases
    • Participate in feature reviews with product owners, designers, and software engineers
    • Identify and recommend new and optimal strategies and techniques
    • Identify, monitor and implement team goals and reporting metrics
    • Actively work alongside Product and Program Management partners to manage and prioritize engineering initiatives, infrastructure changes, maintenance, and new feature requests
    • Actively collaborate with other Engineering leaders across the company for architecture, process and additional SDLC improvements

    Required Qualifications

    • Minimum 5 years of experience in Java software engineering
    • Minimum 3 years of experience leading software engineering teams
    • Strong logical and problem-solving skills
    • Superior and proven attention to detail
    • Excellent verbal and written communication skills
    • Must have excellent teamwork and independent decision-making skills
    • Experience in Agile development preferred
    • Prior engineering experience in Java tech stack
    • Experience with Azure and VSTS a plus
  • U.S. Citizens and those authorized to work in the U.S. are encouraged to apply.
  • Our client is unable to sponsor at this time.
  • No C2C
  • Additional Information about the Company:

    • Monthly hack-a-thons for innovation and professional development
    • Excellent work-life balance and ability to work from home when needed
    • Free on-site parking
    • On-site gym


    This company offers a salary, bonus potential and full benefit package.

    Resume Submittal:

    Please submit resume in MS Word format to resumes@profoundjobs.com.


    <![CDATA[QA Analyst - MS Dynamics AX]]> Company in West Houston, Texas area is searching for a MS Dynamics AX QA...]]> Tue, 13 Feb 2018 00:00:00 CST Desired:

    • Windows Server, Advanced Excel, PowerPoint, Visio.
    • Microsoft Dynamics AX 2012, architecture, design, development, and configuration.
    • Strong project management skills with effective results within an information systems environment.
    • Experience in the development and implementation of standards, procedures and guidelines to support operational processes.
    • Basic accounting knowledge (e.g. Debits and Credits, Income Statement vs. Balance Sheet and how they work together.)


    Required Experience:

    • Minimum of 2 years direct experience with Microsoft Dynamics AX 2012, finance, purchasing, sales, inventory and product management, and production modules
    • IT troubleshooting abilities.
    • Excellent documentation and organizational skills.
    • Excellent customer service skills and a genuine desire to help end-users, plus the ability to effectively interact professionally and cordially across all levels of employees.
    • Ability to maintain necessary confidentiality of privileged information.
    • Work in a team environment as well as individually.
    • Must be self-motivated and have ability to work independently.
    • Strong analytical and problem-solving skills.
    • Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities.
    • Proven ability to be flexible and work hard, both independently and in a team environment, in a high pressure on-call environment with changing priorities.
    • Excellent oral and written communication skills.
    • Willingness to work occasionally outside of normal business hours.


    Job Responsibilities include, but are not limited to:

    • Work closely with other AX Team personnel to test, troubleshoot, coordinate, and maintain enterprise-wide AX functionality.
    • Define, analyze, implement and document new AX functionality and business processes to meet business and user needs.
    • Assist with functional maintenance for AX systems based on changing operational and business needs.
    • Research AX transactional issues, identifying root causes and driving resolutions.
    • Interface with end-users to identify, research, and resolve or facilitate resolution of technical service requests and providing continuous business application support for AX software.
    • Help to upgrade and implement AX software.
    • Coordinate with business process owners in the development of test scripts, policies and procedures relating to AX.
    • Work extensively with internal and external users to assist in the process of analyzing existing systems, and gather and translate user and/or business requirements into business requirements documents, including functional and technical specifications.
    • Assist with identification of options for potential solutions and assessment for both technical and business suitability.
    • Monitor project progress by tracking activity; resolving problems; contribute to progress reports; recommend actions.
    • Work closely with developers and a variety of end users to ensure technical compatibility and user satisfaction.
    • Work to ensure that project deadlines are met.
    • Write and maintain detailed systems documentation, including user manuals and technical manuals.
    • Maintain system protocols by writing and updating procedures.
    • Functions as a subject matter, process, and operational expert to conduct end user training.
    • Assists in understanding general issues with the AX system and develops solutions, documentation and training where needed.
    • Provide help desk support related to applications and services within job responsibilities above.
    • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
  • US Citizens and those authorized to work in the U.S. are encouraged to apply.
  • Our client is unable to sponsor at this time.
  • Unable to provide relocation assistance
  • No C2C
  • Compensation:

    This is a direct hire position with full benefits and bonus potential.

    Resume Submittal:

    Please submit your resume in MS Word format to resumes@profoundjobs.com.

    <![CDATA[Business Intelligence Technical Lead]]> Company located in North Houston, Texas area is searching for a Business...]]> Sun, 11 Feb 2018 00:00:00 CST Technical Requirements:

    • 7+ years of experience as an IT technical engineer
    • 5+ years of real-world BI and reporting experience with a strong understanding of BI/reporting functions.
      • Experienced in Tableau, QlikView/QlikSense products.
    • 3+ years facing the business customers
    • 2+ years of experience with Big Data applications/tech stack including Horton works
    • Competent in web services (REST/SOAP)
    • Knowledge of source control systems (SVN, GIT) expected
    • Demonstrate technical and leadership skills: collaboration, ownership, sense-of-urgency and communication


    • Responsible for working with relevant customer groups to inject innovation in business processes, create feature backlogs and related user stories.
    • Responsible for leading development activities between on-site and off-site developers
    • Understanding/learning the current systems at the code level
    • Responsible for leading Triage of incidents in DevOps
    • Responsible for maintaining Jira and Confluence
    • Participate in UI/UX dialog with the business
    • Develop and maintain collaborative relationships with other stakeholder groups such as project management, senior management and the clients.
    • Responsible for working with the engineers to create optimal architecture necessary to create optimal application systems
    • Work with the Director to identify risks, opportunities and associated corrective actions within the sprint.
    • Coordinate code reviews and monitors source control merge operations to ensure any code collisions are handled tactfully and quickly with minimal impact on other work streams.
    • Communicate cross-team dependency issues quickly and follows up to ensure prompt resolution.
    • Ability to work on multiple streams/features simultaneously, keep momentum on each, and manage client expectations.
    • Leverage and customize out-of-the-box solutions
    • Communicate with managers about any issues or concerns
  • U.S. Citizens and those authorized to work in the U.S. are encouraged to apply.
  • Our client is unable to sponsor at this time.
  • Unable to provide relocation assistance
  • No C2C

  • Compensation:

    This company offers a salary, medical benefits, and 401K.

    Resume Submittal:

    Please submit resume in MS Word format to resumes@profoundjobs.com.

    <![CDATA[Programmer Analyst - Lawson]]> Company located in North Houston, Texas area is searching for a Programmer...]]> Sun, 11 Feb 2018 00:00:00 CST Technical Requirements:

    • 5+ years Lawson 9 development experience
    • 3+ years of experience in Lawson related integration, automation and scripting
    • Experience with relational databases
    • Experience with Lawson upgrades desired
    • Experience with Lawson Administration desired
    • Prior experience with Agile development methodologies preferred
    • Prior accounting experience and experience in the financial industry is a huge plus


    • Development & production support activities related to Lawson version 9 for GL, PR, AP, AR, HR & BN modules
    • Develops and maintains collaborative relationships with business stakeholders and project teams
    • Supports existing Lawson custom programs and scripts
    • Documents exiting interfaces, custom programs and scripts
    • Educates end-users regarding Lawson functions and features
    • Identifies risks, opportunities and corrective actions associated with the project and related milestones
    • Communicates cross-team dependency issues quickly and follows up to ensure prompt resolution
    • Must be able to work on multiple projects simultaneously, maintaining momentum on each, and manage project due dates
  • U.S. Citizens and those authorized to work in the U.S. are encouraged to apply.
  • Our client is unable to sponsor at this time.
  • Unable to provide relocation assistance
  • No C2C
  • Compensation:

    This company offers a salary, medical benefits, and 401K.

    Resume Submittal:

    Please submit resume in MS Word format to resumes@profoundjobs.com.