C# Systems Engineer

League City, TX 77573

Posted: 05/21/2019 Employment Type: Permanent Industry: Insurance Job Number: 2019-28 Pay Rate: $75-80K Type: Permanent

Company in the League City, Texas is searching for a C# Systems Engineer with experience in Service Desk SCSM/SCCM.

About Position:

The Systems Engineer is responsible for developing and maintaining the global enterprise Microsoft System Center platform used for the management of Incidents, Problems, Changes and Service Requests.  The SCSM platform within the company is the ITIL Services Management platform for the organization. The System Center Engineer will be responsible for collaborating with management, application technical support analysts and developers for solving issues, architecting, configuring, creating, and delivering system improvements and reports.  The individual will leverage their experience to provide reporting analytics to facilitate queue management and on-going improvements. This role also has responsibility for supporting and creating solutions within the 3rd party application.

Education:

  • College degree in Information Technology field or equivalent experience.

Technical Requirements:

  • Good understanding of C#, .NET Framework, and ASP.NET.
  • Technically proficient in PowerShell.
  • Exposure to ADO.NET, VB, HTML, CSS, JavaScript, jQuery, XML, SQL Server, Web Services.
  • Excellent Communication, Presentation, Problem-solving, Analytical, and Customer service skills.
  • Ability to integrate into a strong team environment.
  • Strong attention to detail, goal-oriented, highly motivated, and able to work with minimal supervision.

Preference:

  • General understanding of Windows Server based technologies (AD, SQL, Exchange, etc.).
  • Web Development experience is a preference.
  • Basic understanding of ITIL with a focus on ITSM and/or ITAM processes.
  • Basic understanding of ITSM and ITAM solutions.

Responsibilities and Duties:

  • Assisting in project development, defining technical requirements and developing solutions related to System Center.
  • Designing and customizing solutions based on Microsoft System Center technology.
  • Overseeing architectural design and integration content management, workflow, collaboration, business process or other solutions within Microsoft System Center services.
  • Planning and assisting with software version upgrade releases for Service Desk.
  • Troubleshooting and debugging Service Desk SCSM / SCCM.
  • Create workflows to improve process efficiency; guide business teams on best practices.
  • Develop custom workflows.
  • Demonstrate solutions by developing documentation, flowcharts, layouts, diagrams and charts.
  • Configuring Incident, problem, activity, change, and release management.

Soft Skills:

  • Must be an excellent communicator (verbal and written skills.)
  • Take charge personality.
  • Quick learner.
  • Flexible to change direction when needed.
  • Must be able to follow directions.
  • Adaptable to work with different personalities.
  • Strong leadership skills.
  • Candidate must have the proof of the right to work in the United States
  • Unable to provide H1-B Sponsorship
  • Unable to provide relocation assistance

Compensation:

This company offers a stable work environment, benefits, and 9/75 work schedule.

Resume Submittal:

Please submit your resume in MS Word format to resumes@profoundjobs.com.

 

Marie Mikelson
President - Executive Recruiter

Marie is a native Houstonian and has put her energy in building ProFound’s business relationships. She has specialized in IT and software development recruiting in the Houston area since 1999. You will often hear Marie tell people to “get-into-our-circle” because she knows people, companies and she’s working on new jobs all the time. As a professional networker, Marie practices good habits in business development, recruiting, customer service, working with a sense of urgency to help people. She believes in having a foundation of long term relationships in order to be a successful Business Owner, Recruiter and Business Developer.

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